The Retention Monthly Home About Us/Contact Site Map
News Quotables Wins/Losses On the Road Archive Audio


As we have stated here and in our training programs many times, business retention is first and foremost a sales function. Successful private sector companies never stop training their sales force. Good salespeople require constant training to stay on top of their game and stay competitive - both in the classroom and in the field. 

2008 Schedule for BRE Certification Course


Here's the 2008 schedule for the Business Retention and Expansion class, a core course in the professional certification program offered by the International Economic Development Council (IEDC). The courses are taught by Laith Wardi CEcD and Del Birch from ExecutivePulse, Inc.

June 25-26 in Savannah GA

August 26-27, 2008 in Oklahoma City OK

November 17-18, 2008 in New Orleans LA

Go to IEDC's website at www.iedconline.org for more information on these sessions.


Feedback from BR&E Course


Here are comments from attendees at the most recent Business Retention and Expansion course taught in January 2008 in San Antonio. The course is part of the professional certification program sponsored by the International Economic Development Council.

Course instructors Laith Wardi and Del Birch use their in-the-field experience as BR&E practitioners and passion for the discipline as the foundation for an energetic, highly interactive training session… and attendees appreciate it, based on feedback that includes these comments from attendee evaluations.

“Excellent presentation and discussion skills. Good pace and level of detail. Kept the class interested and involved.”

“Great job. Loved the 'tag team' approach. Very effective at maintaining interest and imparting information.”

“Fabulous! They are a great pair and do very well together at switching. The exercises were extremely valuable and fun.”

“Great presentation skills. Very in touch with the audience. Great use of exercises, questions and down time.

"Not only was it a useful class, it was also fun and enjoyable with plenty of opportunities to network/meet other EDs.”

“These guys were great... you learned a lot and were entertained at the same time.”

“Great job. Enjoyed their presentation style.”

“Great tag team. Kept it interesting."

"Loved this class. Leared so much because of Laith and Del's style of teaching. Reinforced concepts through class participation and interaction.

“This was the best taught training of the training I have received so far."

"Great course! Spectacular presenters!"

"Great class. Full of useful and current information."

"Instructors were high energy, great presenters and made wonderful use of group exercises and breaks to further bring home their message."

"I would recomment this course to anyone."


If you would like to learn more about IEDC's professional certification programs, contact:


International Economic Development Council
www.iedconline.org
On The Road
 
 
 
© 2008 ExecutivePulse, Inc. (www.executivepulse.com)